eGovernment Benchmark 2016 is a document prepared by independent institutions in co-operation with the European commission, which analyses the level of eGovernment maturity within 33 European countries (28 countries of the EU, Island, Norway, Serbia, Switzerland, Turkey). This document is being prepared annually since 2012 and uses the same methodology ever since, which makes it an ideal tool for the assessment of the digitisation level status and comparison tool with other countries.
Full report available at:
https://ec.europa.eu/digital-single-market/en/news/eu-egovernment-report-2016-shows-online-public-services-improved-unevenly